Privacy & Cookie Policy

Last updated: 11th September 2026

Heaton Sports Club is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store and protect personal information when you visit our website, contact the club, make a booking, apply for membership, participate in club activities or use one of our online services.

For the purposes of UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, Heaton Sports Club is responsible for the personal information it collects and processes.

1. About Heaton Sports Club

Heaton Sports Club is based at:

Heaton Sports Club
Lower Pools
Church Road
Heaton
Bolton
BL1 5RH

Telephone: 01204 843173
Email: [email protected]

If you have any questions about this policy or how we use your personal information, please contact us using the details above.

2. Information We May Collect

The personal information we collect depends upon how you interact with Heaton Sports Club and our website.

This may include:

  • Your name
  • Email address
  • Telephone number
  • Postal address where required
  • Membership information
  • Information supplied through website enquiry forms
  • Function room booking information
  • Event or activity registration details
  • Cricket or other sporting participation information
  • Sponsorship information
  • 100 Club participation details
  • Payment and transaction information
  • Communications you send to the club
  • Information relating to enquiries, bookings or services you request
  • Technical information about how you use our website

We only collect information that is reasonably necessary for the relevant purpose.

3. How We Collect Your Information

We may collect personal information when you:

  • Contact Heaton Sports Club
  • Complete a form on our website
  • Apply for or enquire about membership
  • Book or enquire about The Milne Suite
  • Register for an event or club activity
  • Purchase a player sponsorship
  • Join the 100 Club
  • Make an online payment
  • Subscribe to communications
  • Communicate with a club official, volunteer or representative
  • Visit and use our website

Certain technical information may also be collected automatically when you use the website, subject to your cookie preferences.

4. How We Use Your Personal Information

We may use your information to:

  • Respond to enquiries
  • Administer club memberships
  • Manage sporting activities and participation
  • Process function room bookings
  • Administer events
  • Manage player sponsorship
  • Administer the Heaton Sports Club 100 Club
  • Process and record payments
  • Send booking confirmations and other service communications
  • Maintain appropriate club records
  • Provide information you have requested
  • Manage relationships with members, customers, sponsors and visitors
  • Improve our website and services
  • Protect the security of our website
  • Comply with our legal and regulatory obligations

We will not use your personal information for purposes that are incompatible with those for which it was originally collected unless we have a lawful reason to do so.

5. Our Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely upon:

Contract – where processing is necessary to provide a service, membership, booking or other arrangement you have requested.

Legal obligation – where we need to retain or process information to comply with the law.

Legitimate interests – where processing is reasonably necessary for the operation and administration of Heaton Sports Club and does not override your rights and interests.

Consent – where you have specifically agreed to us using your information for a particular purpose.

Where processing is based on consent, you may withdraw that consent at any time.

6. Children’s Information

As a sports club offering junior cricket and other activities for children and young people, Heaton Sports Club may need to process information relating to junior participants.

We recognise that children’s personal information requires particular protection.

Where appropriate, information relating to junior members and participants will be collected from, or with the involvement of, a parent, guardian or other person with parental responsibility.

Information may be processed where necessary to administer participation, communicate with parents or guardians, support safeguarding, manage emergencies and meet our responsibilities as a sports club.

Safeguarding-related information will be handled with particular care and access restricted where appropriate.

7. Online Payments

Some services offered through the Heaton Sports Club website may allow you to make payments online.

Payments may include function room bookings, club activities, memberships, sponsorships or participation in schemes such as the 100 Club.

Where payments are processed through a third-party payment provider such as Stripe, your card details are processed securely by that payment provider.

Heaton Sports Club does not need to store your complete debit or credit card details on its website.

The payment provider will process your information in accordance with its own privacy policy and security requirements.

8. Function Room Bookings

If you enquire about or book The Milne Suite, we may collect information including your name, contact details, booking date, booking requirements, payment information and any other details necessary to administer your booking.

This information will be used to manage your enquiry or booking, communicate with you and maintain appropriate financial and administrative records.

9. Player Sponsorship

If you sponsor a player through our website, we may collect information including your name or business name, contact details, website address, logo and payment information.

Where sponsorship includes public recognition, the sponsor’s agreed business name, logo and/or website link may be displayed publicly on the Heaton Sports Club website.

10. The 100 Club

Where you join the Heaton Sports Club 100 Club, we may collect your name, email address, chosen number, payment information and information necessary to administer your participation.

Payment information may be processed by our payment provider rather than being stored directly by Heaton Sports Club.

11. Sharing Your Information

We do not sell your personal information.

We may share information with trusted organisations or service providers where this is necessary to operate the club or provide a service.

These may include:

  • Website and hosting providers
  • Payment processors
  • Booking systems
  • Email and communications providers
  • IT and technical support providers
  • Professional advisers
  • Sporting governing bodies where appropriate
  • Regulatory, safeguarding or legal authorities where required

We will only share information where there is an appropriate reason to do so.

12. How Long We Keep Your Information

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, or where we are required to retain it for legal, accounting, safeguarding or regulatory reasons.

Different types of information may therefore be retained for different periods.

When personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of appropriately.

13. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

14. Your Data Protection Rights

Depending upon the circumstances, UK data protection law gives you rights over your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Request deletion of your information in certain circumstances
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your information where applicable
  • Withdraw consent where processing relies upon consent

To exercise any of these rights, please contact Heaton Sports Club using the details provided in this policy.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

15. Cookies

Cookies are small files placed on your device when you visit a website.

The Heaton Sports Club website may use cookies and similar technologies to make the website work correctly, remember preferences, maintain security and, where you have given permission, understand how visitors use the website.

Cookies can generally be divided into the following categories.

Strictly Necessary Cookies

These cookies are required for essential website functionality and security.

Because they are necessary for the website to operate, they do not normally require consent.

Functional Cookies

Functional cookies may be used to provide additional website features or remember choices you make.

Where required by law, these will only be used with your consent.

Analytics Cookies

We may use analytics services to understand how visitors use our website, such as which pages are visited and how visitors navigate through the site.

Where analytics cookies are not strictly necessary, they will only be activated after you have provided the appropriate consent.

Third-Party Cookies

Some website functionality may be provided by third parties, for example booking services, payment services, embedded content or other online tools.

These services may place or use their own cookies. Where consent is required, non-essential cookies should not be activated until you have made your choice through our cookie consent system.

16. Managing Your Cookie Preferences

When you first visit our website, you may be presented with a cookie banner or consent tool allowing you to accept or reject non-essential cookies.

You can change your cookie preferences where the website provides this facility.

You can also control or delete cookies through your web browser settings. Please be aware that blocking certain essential cookies may affect how parts of the website function.

17. External Websites

Our website may contain links to other websites.

Heaton Sports Club is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

18. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes to the website, club activities, third-party services or legal requirements.

The latest version will always be published on this website, with the date of the most recent update shown at the top of the page.

19. Contact Us

If you have questions about this Privacy & Cookie Policy or how Heaton Sports Club handles your personal information, please contact:

Heaton Sports Club
Lower Pools
Church Road
Heaton
Bolton
BL1 5RH

Telephone: 01204 843173
Email: [email protected]